I would like a credit for a flight we skipped from Phoenix to Spokane. We missed the flight mainly because it took us so prolonged for getting thru customs. We ended up flying from Mazatlan and going thru customs in Phoenix.
I respect that you are undergoing a merger and many workforce can be less than thrilled, but this Angle shouldn't be obvious in your buyers who are merely calling to have some help.
Firstly, large many thanks and shout out towards your Cust Svc rep Laura. She may be very welcoming and was ready to handle my trouble promptly. You should feel incredibly fortuitous to acquire her being an staff.
I needed to Permit you know of An impressive young lady you've got Performing in your case at Dallas-Ft. Well worth airport. Her title is Nyanina Kong, and he or she goes through the identify of Nina.
So somewhere around twelve midday on June 25, 2016, I attempted to check in for flight #3325 with American Airways Boarding from VA at 2:33pm. Once i very first approached the counter the Supervisor ( outlined on his tag) D. Halem (SP) stated that I might 1st have to examine in on the pc. I described that I was army. Then he mentioned that I must spot my on bags about the rollers (behind the counter). He continued to check me in, nevertheless, later just after issuing me a ticket he stated yet again which i would have to arrive at the rear of the counter and area my luggage over the roller, simply because his back again was terrible.
I spoke with Wanda this early morning about more baggage along with the nerostimulator implanted in my back. She was incredibly helpful, I am glad which i called and got the right information.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo New York,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
PS I had her on the return flight and it absolutely was evenm improved she life inside the Phillie spot and I lived in a similar location for couple decades so we experienced a discussion about that .
I used to be on AA flight 487 yesterday heading from San Diego to Charlotte. I just would like to praise a flight attendant that went further than the each day routines of her position. She was so polite & helpful and ready to share her activities as well as make me come to feel far more relaxed.
I received a hotel for that night, but I've to check out at twelve midday, and my flight will not depart till11:30pm. Now I've 12 several hours exactly where I am trapped in LA without any purpose being right here.
Bravo to American Airways for supplying the shock boost to your workers. Rather than cowering to your disgruntled passenger on todays La Guardia flight. Because some attendents ended up cheerful and wished him an incredibly Merry Xmas. Really ?? It’s about time we took back again our greatest needs and grumpy people today just stay from the planes and maintain their opinions to them selves.
Pretty upset which has a.A. customer relations. My spouse went to Italy for your memorial of her mom and while she was there she bought bronchitis with ear infection, subsequently the medical professional suggested her not to fly prior to a person 7 days to clear the an infection.
When examining in at IAH, the team guiding the AA desk have been all chatting and referring to trip. They appear aggravated that we experienced numerous baggage. The additional perform was getting inside their way. This wasn't the best way I expected to start out my excursion.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four one/2 several hours using a flat tire no tire at the savannah airport to fix it so we needed to watch for the subsequent battle from charlotte to carry the tire to us after which you can we had to site wait once again for one more flight to bring the Resource to maintenance the tire . we were informed to create our on reservation For brand new tickets and still whenever we referred to as in there was no information and facts of the delay my irritation stage is overcome, laura a AA worker tried to help and obtained pretty frustration due to the fact she experienced a hard time setting me and my family members alongside one another I had been told to possess a seat and he or she would attempt afterwards after helping other client at that point I felt like I didn't issue soon after emotion that I was not vital I request 2 meal ticket so we could take in since if flight wasn't delayed I would've be dwelling for supper at 7pm in Cleveland ohio I have never taken this airline just before remember to ensure it is appropriate and substitute 2 round journey ticket